For Glazing, Property or Motor Claims:
- Please call 1300 888 073
- Vero will records all details, contact an assessor if needed, and refer you to a preferred Glazer or Repairer
- Vero will call you back within 4 hours of lodgement and advise the appointed Claims Manager for your claim.
- Claims Specialist assesses the claim, organise repairers or replacements, and settles the claim with you.
For Liability Insurance Claims:
- Please call (02) 9295 4388
- Vero will appoint a specialist to handle your claim based on the nature and severity of the claim
- Vero will records all details, and will confirm and note the specialist dealing with your claim (within 24 hours of lodgement)
- Vero Liability Notification team contacts you to advise our adopted strategy within 7 working days.