We believe that our role is to be in partnership with our clients, taking the time to understand their needs, today and in the future across the breadth of their business. It is this approach that we believe it integral to earning the trust of our clients.
I have to say that I am really impressed that Midas / Associated Marine have offered this settlement without fuss and with such expediency.
We have always extolled the virtues of Associated Marine to our clients on the basis most complaints about insurers involve painful experiences trying to get claims settled and we have never once had a negative experience when our clients have had to lodge cargo claims. Because of this, we have rejected numerous offers of cheaper insurance for our clients in favour of promoting a company which acts quickly and fairly when a claim does arise.
The fact we have this same support on an occasion where our own errors have resulted in a claim has firmly cemented both Midas Insurance and Associated Marine as our preferred insurance providers for the long term.
We are most appreciative of the way you and Associated Marine protect our interests and have every intention of protecting your interests in return, by reviewing our procedures and practices in an effort to avoid similar claims in future.
With sincere thanks and regards,
John Gleeson, C.E.O.
Freightplus Australia Pty Ltd
Windsor Trading has used Midas Insurance Brokers exclusively for as long as we can remember. Our father first enjoyed the fantastic service over 30 years ago and my brother and I have continued this practice. We have always found George Midas to be of the highest integrity and an expert in all matters of Insurance. We have and continue to recommend Midas Insurance to any prospective client as an honest, competitive, hard working Insurance broker committed to assisting their clients. It has been a privilege for us to deal with George Midas and we look forward to continuing this association for many years to come.
Raphael and Michael Dascal
Windsor Trading Co (Aust) P/L.
We have worked with Midas Insurance Brokers, Australia wide for some 20 years and always found them extremely professional, helpful and competitive. Marine Insurance is a field for experts and we feel extremely comfortable having Midas Insurance Brokers advising us and at the same time being authorised to market marine cargo insurance.
Director, A. Hartrodt (Australia) Pty. Ltd.
Our organisation has been a client of Midas Insurance Brokers (“Midas”) for nearly twenty years. During this period, we have, for the sake of comparison, attempted to “sample” other Insurance Brokers, but have always returned to Midas, the most comprehensive and finest service orientated insurance brokerage in the business. Indeed, over this period, we have, in one form or another, taken advantage of the majority of the insurance product resources provided by Midas and have found Midas to be unanimously exceptional.
One may comment “Twenty years – a long time”. “Why so long?” one might ask.
…Because Midas has a track record second to none. …Because Midas is ‘in tune’ with both the Insurance Industry and its clients. The quality of its support staff and its personalised and technically skilled back up is remarkable. In our view and from our long experience, Midas is unparalleled in its consistent capacity to deliver a combination of professionalism, insurance market knowledge, integrity, efficiency, cost-effectiveness, performance outcome distinction and superior service delivery & support – no matter what industry or profession, no matter what size.
As our organisation grew from its pedestrian beginnings, Midas extended its reach with us and, accordingly, extended to us its responsiveness, its knowledge of our business activities and its exceptional delivery of services. Now, as a national organisation, Midas continues to meet our extensive insurance requirements, our need for cost-effectiveness and our ongoing prerequisites for outstanding service. In turn, with confidence and peace of mind, we are even further enabled to continue delivering exceptional services to our own client base.
I warmly and most highly recommend Midas Insurance Brokers, without hesitation or qualification, to any person or corporate organisation requiring insurance services in Australia.
Nathan Orbach MB, BS, MRCP (UK)
Chief Executive, MLCOA